Sale of Tickets (Cultural, Entertainment, Recreational and Sporting Events) Act 2021

Information required when primary ticket seller sells or advertises for sale ticket or ticket package

16. (1) Subject to section 18 , a primary ticket seller shall not sell, or advertise for sale, a ticket or ticket package for a relevant event without providing the information specified in subsection (2) in accordance with subsection (3).

(2) The information referred to in subsection (1) is as follows:

(a) that the sale of the ticket or ticket package is for a relevant event;

(b) that the sale of the ticket or ticket package for that event for a price exceeding the original sale price is prohibited unless—

(i) the proceeds of that sale are used only for the purpose of funding the activities of a charitable organisation or amateur sports club, and

(ii) the sale of the ticket or ticket package for the purpose referred to in subparagraph (i) has been approved by an event organiser.

(3) The information referred to in subsection (1) shall be provided—

(a) in any advertisement for the sale of the ticket or ticket package,

(b) on the face of the ticket where the format of the ticket permits the information to be provided in this manner, or

(c) on a durable medium supplied with the ticket or ticket package where the format of the ticket does not permit the information to be provided in the manner specified in paragraph (b).

(4) A primary ticket seller who contravenes subsection (1) shall be guilty of an offence.

(5) In this section, “durable medium” means any medium on which information is provided and stored, including paper and e-mail, that—

(a) renders the information accessible for future reference for a period of time adequate for the purposes of the information, and

(b) allows the unchanged reproduction of the information.