Data Protection Act 2018
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Complaints under Chapter 2: General | ||
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108. (1) Where a complaint is lodged with the Commission, the Commission shall, as soon as practicable, give the complainant concerned a notice in writing acknowledging the lodging of the complaint, and informing the complainant of— | ||
(a) where the Commission is the competent supervisory authority in respect of the complaint, the complainant’s right under section 150 (5) and (7), and | ||
(b) where a supervisory authority other than the Commission is the competent supervisory authority in respect of the complaint, the complainant’s right to a judicial remedy against that competent supervisory authority where it does not— | ||
(i) handle the complaint, or | ||
(ii) inform the complainant within 3 months from the date on which the complaint is received by that authority on the progress or outcome of the complaint. | ||
(2) Where the Commission is the competent supervisory authority in respect of a complaint, it shall— | ||
(a) handle the complaint in accordance with this Part, and | ||
(b) inform the complainant, within 3 months from the date on which the complaint is received by the Commission, on the progress or outcome of the complaint. | ||
(3) For the purposes of subsection (2)(b), the Commission shall be taken to have informed a complainant of the outcome of the complaint concerned where it gives the complainant a notice under section 109 (6) or, as the case may be, section 116 . |