Financial Services and Pensions Ombudsman (Amendment) Act 2025

Amendment of section 2 of Principal Act

2. Section 2 of the Principal Act is amended—

(a) in subsection (1)—

(i) in the definition of “financial service provider”, by the insertion of the following paragraphs after paragraph (g):

“(ga) a person who, before the commencement of the Consumer Protection (Regulation of Credit Servicing Firms) Act 2015 , engaged in any of the activities referred to in subparagraphs (i) to (iii) of paragraph (a) of the definition of ‘credit servicing’ in section 28 (1) of the Central Bank Act 1997 and does not otherwise fall within paragraph (gb);

(gb) a person who, before the commencement of the Consumer Protection (Regulation of Credit Servicing Firms) Act 2018 , engaged in any of the activities referred to in subparagraphs (i) to (iii) of paragraph (a) of the definition of ‘credit servicing’ in section 28 (1) of the Central Bank Act 1997 and does not otherwise fall within paragraph (ga);”,

and

(ii) by the insertion of the following definition:

“ ‘Credit Reviewer’ has the meaning given to it by the Guidelines issued under section 210 (1) of the National Asset Management Agency Act 2009 ( S.I. No. 127 of 2010 );”,

and

(b) by the insertion of the following subsection after subsection (3):

“(4) For the purposes of the application of this Act to a complaint, a reference in this Act to a financial service provider or a pension provider, as the case may be, shall, unless the context otherwise requires, be construed as including a person who was a financial service provider or a pension provider, as the case may be, at the time of the conduct complained of.”.