Representative Actions for the Protection of the Collective Interests of Consumers Act 2023

Alternative dispute resolution

22. (1) Where a qualified entity requests a trader to cease an infringement or enter into consultations regarding an infringement in accordance with section 21 (2), the entity may engage an ADR entity (within the meaning of the Regulations of 2015) for the purpose of resolving the alleged infringement to which Regulation 3 of the Regulations of 2015 applies.

(2) In this section, “Regulations of 2015” means the European Union (Alternative Dispute Resolution for Consumer Disputes) Regulations 2015 ( S.I. No. 343 of 2015 ).