Communications Regulation and Digital Hub Development Agency (Amendment) Act 2023

Provider to report on end-user complaints

43. A provider shall, within each period of 6 months beginning with the period beginning on the date on which this section comes into operation, report to the Commission on—

(a) complaints made to it by end-users within the preceding 6 month period, and

(b) such other matters relating to complaints by end-users made during that period as may be specified by the Commission.