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PART 3
Regulation of Small Public Service Vehicle Industry
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Function of Authority to regulate taxi industry, etc.
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19. (1) It is a function of the Authority to develop, operate and maintain a regulatory framework for the licensing and regulation of the standards to be applied to—
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(a) small public service vehicles and their drivers, and
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(b) the provision of services involving small public service vehicles.
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(2) In exercising its functions under subsection (1) the Authority shall seek to achieve the following objectives:
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(a) to promote the provision and maintenance of quality services by small public service vehicles and their drivers;
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(b) to pursue the continued development of a qualitative and customer orientated licensing system, regulatory code and standards for small public service vehicles, small public service vehicle licence holders and small public service vehicle drivers;
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(c) to oversee the development of a professional, safe, efficient and customer- friendly service by small public service vehicles and their drivers;
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(d) to encourage and promote competition in relation to services (including fares) offered by small public service vehicles;
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(e) in seeking to achieve the provision of quality services by small public service vehicles and their drivers, to have due regard to the protection of service users and providers alike;
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(f) to promote measures to facilitate increased integration of taxi services in the public transport system;
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(g) to promote the development of high quality cost effective services by small public service vehicles and their drivers which meet a wide range of customer needs including those of passengers with mobility or sensory impairments;
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(h) to promote access to and the availability and affordability of small public service vehicles by persons with disabilities;
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(i) to encourage investment to support and enhance the services offered by small public service vehicles and to promote innovation in this regard.
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(3) Subject to any policy direction under section 26 of the Act of 2008, the Authority shall be independent in the exercise of its functions under this Act.
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(4) The exercise of the functions of the Authority under this Act other than a power to make regulations may be carried out by or through a member, or member of the staff, of the Authority authorised by the Authority on that behalf or under a service agreement.
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