Consumer Rights Act 2022

Effect of cancellation or withdrawal

116. (1) Subject to sections 117 to 121 , the exercise by the consumer of the right to cancel a distance contract or an off-premises contract under section 112 terminates the obligations of the consumer and the trader to perform the contract.

(2) The withdrawal by the consumer of an offer to enter into a distance contract or an off‑premises contract terminates any obligation on the consumer or the trader to conclude the contract.