Consumer Rights Act 2022

Obligations of trader where service contract terminated

89. (1) Where the consumer exercises the right under section 84 (1) or (2) or 86 (2)(b) to terminate a service contract, the trader shall reimburse the consumer in accordance with section 90 for all payments made under the service contract.

(2) Where a service contract provides for the supply of the service for a period specified in the contract, the trader shall reimburse the consumer only for—

(a) the proportionate part of the price paid corresponding to the period during which the service was not in conformity with the service contract, and

(b) any part of the price paid by the consumer in advance for any period of the service contract that would have remained had the service contract not been terminated.