Consumer Rights Act 2022

Reasonable price to be paid for service

83. (1) Where, in respect of a service contract—

(a) the consumer has not paid the price or other consideration for the service,

(b) the contract does not fix the price or other consideration for the service or provide for how it is to be fixed, and

(c) the price or other consideration for the service is not fixed by—

(i) an oral or written statement by or on behalf of the trader of the kind referred to in section 80 (1)(b),

(ii) where the contract is an off-premises contract, the information provided to the consumer under section 103 or 104 , or

(iii) where the contract is a distance contract, the information provided to the consumer under section 106 ,

the price payable for the service shall be a reasonable price and no more.

(2) What is a reasonable price for a service is a question of fact.