Consumer Rights Act 2022

Other remedies

73. (1) The remedies provided for in this Chapter do not affect the right of the consumer to pursue other remedies (without recovering twice for the same loss) where digital content or a digital service is not in conformity with the digital content contract or digital service contract or the trader otherwise fails to comply with the requirements of this Part.

(2) The other remedies referred to in subsection (1) include in particular any of the following remedies that may be available to the consumer:

(a) claiming damages;

(b) relying on the failure of the trader to comply with the requirements of this Part against a claim under the digital content contract or digital service contract by the trader for payment of the price;

(c) seeking to recover money paid to the trader for digital content or a digital service that does not comply with the requirements of this Part;

(d) having a lack of conformity of the digital content or digital service with the digital content contract or digital service contract remedied elsewhere and recovering from the trader all reasonable costs incurred in having the lack of conformity so remedied.