Consumer Rights Act 2022
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Price reduction: digital content contract or digital service contract | ||
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63. (1) This section applies where the consumer has the right under section 62 (2)(a) to a proportionate reduction in the price. | ||
(2) The right of the consumer under this section is the right— | ||
(a) to require the trader to reduce in accordance with subsection (3) the price that the consumer is required to pay under the digital content contract or digital service contract, or | ||
(b) to receive from the trader a reimbursement of the price paid by the consumer in excess of the amount of the reduction applicable under subsection (3). | ||
(3) The reduction in the price shall be proportionate to the decrease in the value of the digital content or digital service supplied to the consumer compared with the value that the digital content or digital service would have if it were in conformity with the digital content contract or digital service contract. | ||
(4) Where the digital content contract or digital service contract provides that the digital content or digital service shall be supplied for a period specified in the contract in exchange for the payment of a price, the reduction in price shall apply to the period during which the digital content or digital service was not in conformity with the digital content contract or digital service contract. | ||
(5) Where the consumer has the right to reimbursement under subsection (2)(b), the trader shall reimburse the consumer in accordance with section 68 . |