Consumer Rights Act 2022

• Permanent Page URL

Incorrect integration of digital content or digital service

55. Any lack of conformity with a digital content contract or digital service contract resulting from the incorrect integration of the digital content or digital service into the consumer’s digital environment shall be treated as a lack of conformity with the digital content contract or digital service contract for the purposes of this Part if—

(a) the digital content or digital service was integrated by the trader or a person acting on behalf of the trader, or

(b) the digital content or digital service was intended to be integrated by the consumer and the incorrect integration was due to shortcomings in the integration instructions provided by the trader.