Consumer Rights Act 2022

Provision and content of commercial guarantee statement

44. (1) Where a commercial guarantee is provided in relation to goods sold under a sales contract, the commercial guarantee statement shall be provided to the consumer on a durable medium no later than the time of delivery of the goods.

(2) The commercial guarantee statement shall be expressed in concise, plain, intelligible language and shall include the following:

(a) a clear statement that the consumer is entitled by law to remedies from the trader free of charge in the event of a lack of conformity of the goods with the sales contract and that those remedies are not affected by the commercial guarantee;

(b) the name and address of the guarantor;

(c) the procedure to be followed by the consumer to obtain the implementation of the commercial guarantee;

(d) the designation of the goods to which the commercial guarantee applies; and

(e) the conditions of the commercial guarantee.

(3) A failure to comply with subsection (1) or (2) shall not affect the binding nature of the commercial guarantee for the guarantor.