Consumer Rights Act 2022

Liability of trader under sales contract

21. (1) Subject to subsections (2) to (4), the trader shall be liable to the consumer for any lack of conformity of the goods with the sales contract which exists at the relevant time.

(2) Where a sales contract provides for the delivery of goods on more than one occasion during the period for which the sales contract subsists, the trader shall be liable to the consumer for a lack of conformity of the goods with the sales contract which exists on any of those occasions.

(3) Where a sales contract for the sale of goods with digital elements provides for a continuous supply of the digital content or digital service for a period specified in the sales contract, the trader shall be liable for a lack of conformity of the digital content or digital service with the sales contract that occurs or becomes apparent during that period.

(4) Where an update is supplied by the trader or any other person supplying the digital content or digital service under a sales contract for the sale of goods with digital elements, the trader shall be liable for any lack of conformity with the sales contract—

(a) caused by the update which exists at the time of supply or installation of the update, or

(b) caused by the failure of the trader to supply an update in accordance with section 18 at the time when the update should have been supplied.

(5) Subject to subsections (2) and (4), where a sales contract for the sale of goods other than goods with digital elements provides for a continuous supply of digital content or a digital service for a period specified in the sales contract, the consumer’s right to a remedy in respect of a lack of conformity with the sales contract for which the trader is liable under this section shall apply for the period of 6 years beginning with the relevant time.

(6) Where a sales contract for the sale of goods with digital elements provides for a continuous supply of digital content or a digital service for a period specified in the sales contract, the consumer’s right to a remedy in respect of a lack of conformity with the sales contract for which the trader is liable under this section shall apply for the period of 6 years beginning with the time at which the lack of conformity with the sales contract occurs or becomes apparent during the period so specified in the sales contract.