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Appeals
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13. (1) Where an applicant is aggrieved by a decision of an appointed officer, the applicant may appeal the decision in writing to the Minister for Social Protection within 21 days of the date of the notification of the decision.
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(2) Where an appeal is made to the Minister for Social Protection under subsection (1), he or she shall designate an appeals officer (in this section referred to as a “designated appeals officer”) to determine the appeal.
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(3) A designated appeals officer shall—
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(a) make a decision determining the appeal as soon as is practicable in all the circumstances of the case which may be a determination to—
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(i) confirm the decision the subject of the appeal, or
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(ii) annul the decision and replace it with such other decision as the designated appeals officer considers appropriate,
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and
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(b) notify the applicant and the appointed officer of the decision.
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(4) A notification under subsection (3)(b) shall give the reasons for the decision.
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