Legal Services Ombudsman Act 2009

Duty to notify complainant and others of results, directions and recommendations.

29.— Where the Legal Services Ombudsman investigates a complaint, he or she shall send a written statement of the results of the investigation, any direction given or recommendation made under section 28 , and any observations made and measures to be taken under that section, to—

(a) the complainant,

(b) the professional body concerned, and

(c) in the case of a complaint under subsection (1) or (2) of section 21 , the barrister or solicitor in relation to whom the related complaint was made.